Suitcasing Policy. What is Suitcasing? Suitcasing is a parasitic business practice in which unethical companies will gain access to an event by obtaining some type of event credential (attendee badge, expo-only badge, etc.) and then
solicit business in the aisles or other public spaces used for the conference.
Show Management’s objective is to do everything legally possible to protect exhibitors from suitcasing. This suitcasing policy must be observed at all times. Violation may result in any or all of the following actions at the discretion of
Show Management: Closure of your booth , Loss of participation in the priority booth selection event, and/or Exclusion from future shows.
Specific rules that apply:
Do not enter or loiter around the booth of the other party. Do not harass or antagonize the other party.
Do not remove anything from any exhibitor’s booth.
Do not register or give a badge to anyone not qualified to be in the Event.
Do not take pictures or hire outside photographers.
Due to intellectual property laws, photography of any kind is strictly forbidden on the trade show floor.
Show Management has created a Suitcasing Prevention policy team that will be available from the start of the Event to the conclusion of the Event and respond to all complaints regarding suitcasing. The team will be trained on what to look for
and the appropriate factors to determine if there is an issue, the Suitcasing Prevention policy Team will review complaints regarding suitcasing.
Review each complaint off the show floor and take appropriate action, including removal from the show floor.
Levy penalties for violations, up to and including suspension from participation in future shows.
If you have a pending dispute regarding suitcasing at the Event, then you should consider the following:
Prior to the Event: If you feel there is a reasonable risk of a problem involving suitcasing, notify Rachel Thomas prior to arrival (email@example.com or 703.359.1379).
Onsite: If you suspect another company of suitcasing, report it to Rachel Thomas by text message (724.866.9990) or email (firstname.lastname@example.org). Alternatively,
you may report it to her or Jana McWilliams in person at the Show Management/ Booth Sales Office. Someone from Show Management will come to your booth immediately.
Show Management will take one of the following actions:
Upon receipt of a complaint from an exhibitor, Show Management will review the complaint with the exhibitor. Show Management will confer with other members of the Suitcasing Prevention policy team to investigate the complaint and determine what
action may be taken, including meeting with the company that is accused of suitcasing. Actions will include:
Remove anyone found violating the suitcasing policy; or if deemed advisable, Show Management will attempt to bring the accuser and alleged violating party together in a meeting in the Show Management Office in an attempt to resolve the matter;
or issue a warning if appropriate; or take no action if it is determined there is no action necessary.
If the Suitcasing Prevention policy team determines that a complaint is valid, but the violator refuses to attend such a meeting or leave the show floor, then that party/company will be prohibited from exhibiting in or attending the next two shows.