AI Customer Service Agent Helps Print Providers Increase Sales, Improve CSR Productivity, and Deliver 24/7 Customer Service

DAVIDSON, NC – September 2026: Printly will showcase PrepressIQ, its AI Customer Service Agent, at PRINTING United Expo 2026.

PrepressIQ transforms how print providers engage with customers by answering questions instantly, guiding customers through the quote process, collecting complete job requirements, gathering artwork, and delivering quote-ready submissions to the print shop, 24 hours a day, seven days a week.

Powered by each print provider’s products, services, capabilities, and business knowledge, PrepressIQ provides accurate, consistent responses while reducing the repetitive back-and-forth that slows quoting and consumes valuable customer service time.

At PRINTING United Expo, attendees will see how the PrepressIQ AI Customer Service Agent helps print providers:

• Provide 24/7 customer support
• Capture complete, quote-ready job requests
• Answer customer questions instantly
• Reduce repetitive customer service interactions
• Increase CSR productivity
• Improve quote response times
• Increase quote conversion rates
• Deliver a faster, more consistent customer experience

More Than an AI Customer Service Agent

PrepressIQ doesn’t stop after collecting customers’ quote details. Every interaction automatically creates a customer workspace where print shop staff can review job details, prepare pricing, and communicate with customers through a centralized conversation interface. Customers simply click the link in their email to continue the discussion, ensuring every question, file, and quote stays connected in one place from initial inquiry through order completion.

Visitors to Printly’s PrepressIQ booth will experience live demonstrations showing how the PrepressIQ AI Customer Service Agent answers questions, collects project specifications and artwork, and prepares complete requests for faster, more efficient quoting.

While the demonstrations will focus on commercial printing, PrepressIQ is built for any business that wants to automate customer interactions, improve responsiveness, and create exceptional customer experiences through conversational AI.

Visit Printly at Booth N6564 during PRINTING United Expo 2026 to experience how the PrepressIQ AI Customer Service Agent is helping businesses modernize customer service and accelerate growth.